Session Descriptions

 

Wednesday, May 10, 2017

 
ANSI Consensus Body Meeting
Wednesday, May 10, 7:30 am - 12:00 pm

IKECA is an American National Standards Institute (ANSI) accredited standards development organization. The Consensus Body is comprised of volunteer leaders who represent a wide variety of industry stakeholders. This year’s meeting will continue to advance the production of the draft ANSI/IKECA M-10: Standard for the Methodology for Maintenance of Commercial Kitchen Exhaust Systems. Attendees interested in the process are welcome to sit in as an observer; each person will be asked to sign in and formally introduce themselves during the meeting. CEUs are not awarded for observers.  

IKECA Board Meeting with Working Lunch
Wednesday, May 10, 12:15 pm - 5:00 pm

The IKECA Board will convene to discuss association business. Board meetings are not open to general attendees but members are welcome to submit a request to be heard by the board. The deadline for such a request would be April 7.

Thursday, May 11, 2017

 
President’s Welcome with Breakfast
Thursday, May 11, 8:00 am - 8:30 am (0.05 CEUs)

Join President Rauth to kick of this year’s Annual Meeting. New members and prospective members in attendance will be recognized during this time, as well as our valued sponsors/exhibitors. Attendees will enjoy a special welcome from Charleston-area AHJs!

Keynote Presentation:

Customer Loyalty
Thursday, May 11, 8:30 am - 10:00 am (0.15 CEUs)

FranklinCovey’s customer loyalty expert, Todd Wangsgard, will provide inspiring best practices in measuring customer loyalty and developing key loyalty-building behaviors among IKECA members and employees.   

These are based on 4 core strategies for building loyalty:
  • Trustworthy metric(s) 
  • Clear incentive for managers and associates to want to improve
  • Bottom-up learning and action planning so managers understand why more of their customers are or are not delighted
  • Development of managers to learn how to earn loyalty first with employees and then with customers

Members will gain an awareness of ways to drive behavior change in customer loyalty. They will become familiar with ways to model, teach, and reinforce 3 key loyalty principles - empathy, responsibility, and generosity – and 6 essential loyalty-building skills through 11 Loyalty Huddles designed to build stronger relationships with IKECA customers and employees



Todd Wangsgard  
FranklinCovey
 
Coffee with Exhibitors
Thursday, May 11, 10:00 am - 10:30 am (0.05 CEUs)

Grab a refreshment and visit with our valued exhibitors and sponsors!
 


 
Industry Updates from Original Equipment Manufacturers
Thursday, May 11, 10:30 am - 12:00 pm (0.15 CEUs)

In an effort to keep IKECA members on top of the latest technologies and industry trends, the Conference Committee is pleased to host three original equipment manufacturers who will share the latest within their product domain. (Check back for our third OEM partner!) 

Kitchen Exhaust Scrubbers
Gary Cox, AAS/ME, Air Scrubbers, LLC
 
Join Gary to learn more about how to select a kitchen exhaust air pollution control system and what you should know before you buy.

Complex Kitchen Exhaust Systems: The Codes Driving them and What You Need to Know as a Cleaner
Bruce Lukens, Gaylord Industries 

This session will provide an overview of the types of kitchen exhaust hoods in the market place from the Basic Filter hood through to Water wash UV with ESP.  It will also address the code requirements driving the use of thermostats to start the exhaust fan through the various types of demand control ventilation. Last, we will cover some of the latest changes in the upcoming NFPA 96- 2017 related to fire suppression in systems with multiple hoods and pollution control units.
 


Gary Cox,
AAS/ME, Air Scrubbers, LLC


Bruce Lukens,
Gaylord Industries

Annual Membership Meeting & Lunch
Thursday, May 11, 12:00 pm - 1:30 pm (0.15 CEUs)
 
This meeting is IKECA’s Annual Business Meeting. Members of the board will provide members and attendees with an update on the association, its programs and services by way of committee updates. Come check out what your association is doing for you!
 

Mitigating Risk in Commercial Kitchen Exhaust Systems
Thursday, May 11, 12:00 pm - 1:30 pm 

This training session is exclusively hosted for local and invited AHJs.

 
 
Randy Conforti, CECS, CESI
Precision Kleen, Inc.


Jim Roberts, CECS, CESI
Derby Pressure Wash
 

Workshop: Customer Loyalty
Thursday, May 11, 2:00 pm - 3:30 pm (0.15 CEUs)

Now that we’ve heard the theory and research behind the four cores strategies to build customer loyalty, it’s now time to find out how to apply it back at the office. This facilitated workshop will provide you with the tools necessary to fully advance your customer loyalty strategy.  

Todd Wangsgard  
FranklinCovey

Your Customer Has Had a Fire…Now What?
Thursday, May 11, 3:30 pm - 5:00 pm (0.15 CEUs)

A panel lead discussion on Fire Inspections including the processes and outcomes from the viewpoints of ALL parties involved.  Gain an understanding from the experts of their roles in investigating a fire from the moment a fire occurs to the point of potential litigation. The panel includes a Charleston Fire Inspector, an Attorney who has litigated for both sides, an insurance Claims Specialist as well as the owner of a KEC company who has been involved in fire litigation.  What are the steps in determining cause and origin and how each group achieves their determination.  What role does the KEC company play in the investigation or can they be an active participant.  Is there a “Mutualistic” approach to fire investigation?  Does each party share or rely on the information of the other investigators?  Designed to give attendees insight, knowledge and understanding of the steps involved to better prepare for not if, but when a fire happens!

Facilitated by Jack Grace, CECS, CESI, Hoodz

Panelists:

Captain Rick Anewalt, Deputy Fire Marshal, Charleston Fire Department

David Bridges, Meagher & Geer, P.L.L..P’s Catastrophic Loss Practice Group

Matt Mongiello, CECS, CESI,
Interior Maintenance Company

Carrie Bowers
RCM&D 

Richard Shaw
RCM&D 


Jack Grace, CECS, CESI
Hoodz


Captain Rick Anewalt, Deputy Fire Marshal, Charleston Fire Department


David Bridges, Meagher & Geer, P.L.L..P’s Catastrophic Loss Practice Group


Matt Mongiello, CECS, CESI,
Interior Maintenance Company
 

I Did Nothing Wrong, Why Does My Insurance Company Want to Pay the Claim??
Thursday, May 11, 5:00 pm - 6:00 pm (0.10 CEUs)

This session is designed to answer your questions regarding your Rights and Responsibilities and how you can protect yourself and your company when a Fire Claim moves to litigation.  Richard Shaw from RCMD will moderate a panel of experts who deal with the litigation and settlement of fire claims.  Panelists include a Litigation Attorney and a Claims Adjuster. They will discuss the claims process from fire to litigation, the different types of liability and how liability is assigned and what the KEC company should and should not be doing throughout the process.  This session is not to be missed...what you don't know can hurt you!



 
IKECA's Top Ten for the AHJ
Jim Roberts, CECS, CESI, Derby Pressure Wash
Randy Conforti, CECS, CESI, Precision Kleen, Inc.

You've heard of David Letterman's Top Ten, now join two of IKECA's top presenters to hear our Top Ten!  Learn more about the C10 Standard, how to put it into practice and the Top Ten List for Commercial Kitchen Inspections.  This session will delve deep into the C10 Standard and provide attendees with IKECA's Top 10 List of must know's for not only the Kitchen Exhaust System but all of the systems and components that must be inspected.  Gain an understanding of what service providers should be doing and some of the issues they encounter when doing their job.  This session is designed to shed light on the myriad of potential fire and safety issues that may be lurking in a commercial kitchen but may not be apparent when doing a site visit.  Attendees will walk away with the IKECA Top Ten List and knowledge that may assist them in their inspections!


Randy Conforti, CECS, CESI
Precision Kleen, Inc.

Jim Roberts, CECS, CESI
Derby Pressure Wash
IA Business Advisors Reception
Thursday, May 11, 6:30 pm - 8:30 pm

Attendees will enjoy beer, wine and cocktails with some great food, all compliments of IA Business Advisors.

Friday, May 12, 2017

 
   

 
Networking Breakfast with Exhibitors
Friday, May 12, 8:00 am - 9:00 am (0.10 CEUs)

Network with fellow attendees and be sure to visit our sponsors/exhibitors whose support makes these events possible!
 
 

Brian Smith, PhD,
IA Business Advisors

 

Keynote: Employee Retention Through Communication
Friday, May 129:00  am - 10:30 pm (0.15 CEUs)
This is an Owner/Manager Level session designed to discuss high-level communication and management strategies that will help to enhance the employee retention in companies. During this discussion we will explore the mistakes in hiring and onboarding employees and how a lack of proper communication sets companies up to have high turn over in any market.   This will be an interactive session that will require attendee participation to discuss ongoing employee retention issues being identified throughout the KEC industry
 

 
  

20-Minute Focus Groups
Friday, May 12, 10:30 am - 12:15 pm (0.175 CEUs)

Multiple sponsor/exhibitors will lead quick, 20-minute vendor demonstrations that will allow you to get to know more about their programs and services. Be sure to check back for more information on participating vendors.
 

 
Networking Lunch
Friday, May 12, 12:15 pm - 1:30 pm (0.125 CEUs)
One of the biggest benefits in attending the IKECA meeting is the time spent with your peers. Utilize this time to not only refuel but to build a new professional relationship!
 

 
Coffee with Exhibitors
Friday, May 12, 1:30 pm - 2:00 pm (0.05 CEUs)

Last chance to visit with our exhibitors! 

 

Randy Conforti, CECS, CESI, 
Precision Kleen, Inc.

Jim Roberts, CECS, CESI,
Derby Pressure Wash 
 
Technical Code & Review
Friday, May 12, 2:00 pm - 6:00 pm (0.4 CEUs)
The always popular and very well-attended review is perfect for anyone wanting to brush up on NFPA 96 and ANSI/IKECA standards.  
 

Brian Smith, PhD,
IA Business Advisors 

Workshop: Individualism Can Create a Team Culture
Friday, May 12, 2:00 pm - 3:30 pm  (0.15 CEUs)

This session will discuss the strategy of building teams to move a company forward. It will identify why employees should be included in all company communications on a regular basis. Why, employees should be empowered and held accountable in a pragmatic way. Why owners and manages should look at employees as people not assets. And we will look at how Individualism can be a company’s best way to a total Team Environment.  

Rob Hove, CECS, CESI,
Vent Tec

Evaluating Your Customers
Friday, May 12, 3:30 pm - 5:00 pm  (0.15 CEUs)

Rob will present a system to keep track of customer profitability, how to relate customer data to your existing financial statements, and how to rank customers with financial and non-financial criteria, all specific to the KEC industry. We will develop a method for calculating your minimum acceptable price for existing customers, your ideal target price for new customers, and then discuss proper pricing strategies for your company and situation, and the nexus between price and quality.

Jack Grace, CECS, CESI
Hoodz
 
IKECA Town Hall
Friday, May 12, 5:00 pm - 6:00 pm  (0.10 CEUs)

This session, moderated by Past President Jack Grace, will feature questions from our membership to past and present Board of Directors members. Learn about what the IKECA Board does for the Association and what Board members have learned from their service to IKECA.

Saturday, May 13, 2017

 
Certification Exams
Saturday, May 13, 9:00 am - 12:30 pm

IKECA will host a testing session for anyone wishing to sit for any IKECA certification.  Study materials will be available for purchase or loan at the IKECA registration desk.